If you have orders to the staff of Commander, U.S. Pacific Fleet (COMPACFLT), congratulations and welcome aboard! Your tour with the U.S. Pacific Fleet will prove to be one of the most challenging and rewarding in your military career.

Our sponsorship program is designed to make your move to Hawaii as convenient and stress-free as possible. Your sponsor will meet you at the airport, take you to your barracks or hotel, and show you around over the first several days.

If you have orders and have not been contacted by a sponsor, please email our sponsorship coordinator at


COMPACFLT Headquarters is located on Makalapa Compound, adjacent to the main portion of Joint Base Pearl Harbor-Hickam.

From the airport or Waikiki:

  1. Head west on the H-1 freeway.
  2. Take exit 15A to Arizona Memorial/Stadium.
  3. Turn right on Halawa Drive, at the Headquarters, Commander, U.S. Pacific Fleet signs.

Street address: 250 Makalapa Dr., Pearl Harbor, HI 96860

Checking In

Upon arrival, your first stop in the check-in process should be with the staff's Command PASS Coordinator (CPC). The CPC is located in Building 259.

When checking in, please bring the following to expedite the check-in process:

  • Original orders
  • Detaching endorsement
  • NAVPERS 1070/602 (Page 2) and Servicemembers' Group Life Insurance form
  • Any receipts and documents required for your travel claim (lodging, flight itinerary, taxi, etc.)

CPC office hours are Monday through Friday from 0730 to 1630. If you arrive on the weekend or a holiday you may check in with the command duty officer (CDO) in Building 352 to have your orders endorsed; however, you will require an escort. Your sponsor should be able to assist you. The CDO can be contacted at (808) 471-3201.

Base Access

Common Access Cards (CACs) are issued at the Moanalua Navy Service Center. Appointments are strongly recommended, because the waiting time for walk-ins can be up to two hours. Call (808) 471-2336 for more information.

In addition to your CAC, many COMPACFLT facilities require a base-issued security badge. Please ask your sponsor whether you will need a badge. For more information about access to restricted areas, call (808) 471-4801.

Additional Information

Visit the Joint Base Pearl Harbor-Hickam Getting Here page for relevant information, points of contact, and links to help with your transition to Oahu.


It is our pleasure to welcome you aboard. We believe you will find your employment at the U.S. Pacific Fleet (USPACFLT) a challenging and rewarding experience.

Below is a summary of important information every new civilian employee needs to know:

Prior to reporting on board, discuss work related matters with your future supervisor. This includes work schedules, start/end times, meal/smoke breaks, leave and overtime request procedures, timekeeping, parking restrictions, performance expectations; organization mission/vision/goals/objectives, training opportunities, travel reimbursement, awards eligibility, and work assignments/priorities.

If you are relocating to Hawaii and would like a relocation/work mentor, check with your supervisor for availability. A work mentor is someone who can share knowledge and advice about office procedures, command policies, local traffic, etc., and for relocating employees help with information regarding housing, daycare, school districts, colleges/universities, vehicle dealerships/service departments, shopping, etc. Work mentors are also available for new local employees.


USPACFLT Headquarters complex is located at 250 Makalapa Drive, Pearl Harbor, HI 96860, near the historical Arizona Memorial.

From the airport or Waikiki:

  1. Head west on the H-1 freeway
  2. Take exit 15A to Arizona Memorial/Stadium
  3. Turn right on Halawa Drive, at the Headquarters, Commander, U.S. Pacific Fleet signs

Checking In

By now you should have received reporting instructions via email from the USPACFLT Human Resources Office (HRO) Hawaii. This is the first stop in your check-in process. Your reporting instructions include your HRO point of contact along with their address, reporting time and location map. The HRO Hawaii is located at 517 Russell Avenue, Bldg. 1, Suite 220, Pearl Harbor, HI. For more information, please call (808) 474-2174.

Please report to the location indicated by the HRO-Hawaii office with the following:

  1. Your completed tax forms and your Direct Deposit Form
  2. Your I-9 Employment Verification, Original Documents (copies were previously provided, original hard copy will need to be verified, Example: Passport, Government issued ID, Birth Certificate, etc.)

After completing your check-in at HRO-Hawaii, your next stop will be the USPACFLT Civilian Personnel Office, N1CP located at 250 Makalapa Drive, Bldg. 250, 2nd Deck, Pearl Harbor, HI, 96860. HRO-HI will provide you a map and phone numbers of the USPACFLT Civilian Personnel Office points of contacts. Contact numbers: (808) 471-0459 or (808) 474-9605. The USPACFLT Civilian Personnel Office will provide you with specific on-boarding information and a check-in sheet.

Other important information provided below.

If you are a brand new employee, you will need to make certain benefit elections in order to have coverage. Most of these elections are time limited with only 31-60 days to complete a benefit election. Be sure to make your elections within this initial window of opportunity, as future opportunities to enroll are infrequent. To access the Employee Benefits Information System (EBIS), go to Civilian Benefits Information Center (CBIC) website at Note: you will need to have your Common Access Card (CAC) prior to accessing EBIS/CBIC website. If you have questions concerning your benefits, please contact The Benefits Line at 1-888-320-2917 and choose menu option #4 to speak with a Customer Service Representative (CSR). CSRs are available from 7:30 a.m. – 7:30 p.m. Eastern time, Monday through Friday, except on Federal Holidays. The TTY number for the deaf and hard of hearing is 1-866-328-9889.

Don't hesitate to request assistance on work or quality of life matters. The Department of Navy (DON) provides a comprehensive Civilian Employee Assistance Program (CEAP). DONCEAP includes work/life benefits as well as support for a variety of issues to include childcare, finances, eldercare, identity theft, fitness/wellness, legal services, alcohol and substance abuse, and more. Services are offered as a free benefit from the DON to you and your family members, and are confidential within the limits of the law. The DONCEAP phone number is 1-844-DONCEAP or 1-844-366-2327. Visit the DONCEAP website at

Login to MyPay at to view, download and/or print your Leave and Earnings Statements. You can also use MyPay to make withholdings and allotment changes.

Login to the Total Workforce Management Services (TWMS) system at and MyBiz at periodically to review your personal, pay, and position data. TWMS Self-Service is also used to complete mandatory or required training online.

Access your electronic Official Personnel File (eOPF) at to periodically view, download or print documents that are stored in your official civilian personnel file.

Go to and learn about the Thrift Savings Plan (TSP) so you can take full advantage.

USPACFLT information and links for Secured Enterprise Access Tool (SEAT) can be accessed at

We are very pleased that you joined our team as a civilian employee of the U.S. Pacific Fleet.

Page updated: April 28, 2016