If you have orders to the staff of Commander, U.S. Pacific Fleet
(COMPACFLT), congratulations and welcome aboard! Your tour with the U.S.
Pacific Fleet will prove to be one of the most challenging and rewarding
in your military career.
Our sponsorship program is designed to make your move to Hawaii as
convenient and stress-free as possible. Your sponsor will meet you at
the airport, take you to your barracks or hotel, and show you around
over the first several days.
If you have orders and have not been contacted by a sponsor, please
email our sponsorship coordinator at
COMPACFLT Headquarters is located on Makalapa Compound, adjacent to the
main portion of Joint Base Pearl Harbor-Hickam.
From the airport or Waikiki:
Street address: 250 Makalapa Dr., Pearl Harbor, HI 96860
Upon arrival, your first stop in the check-in process should be with the
staff's Command PASS Coordinator (CPC). The CPC is located in Building
When checking in, please bring the following to expedite the check-in
CPC office hours are Monday through Friday from 0730 to 1630. If you
arrive on the weekend or a holiday you may check in with the command
duty officer (CDO) in Building 352 to have your orders endorsed;
however, you will require an escort. Your sponsor should be able to
assist you. The CDO can be contacted at (808) 471-3201.
Common Access Cards (CACs) are issued at the Moanalua Navy Service
Center. Appointments are strongly recommended, because the waiting time
for walk-ins can be up to two hours. Call (808) 471-2336 for more
In addition to your CAC, many COMPACFLT facilities require a base-issued
security badge. Please ask your sponsor whether you will need a badge.
For more information about access to restricted areas, call (808)
Visit the Joint Base Pearl Harbor-Hickam
page for relevant information, points of contact, and links to help with
your transition to Oahu.
It is our pleasure to welcome you aboard. We believe you will find your
employment at the U.S. Pacific Fleet (USPACFLT) a challenging and
Below is a summary of important information every new civilian employee
needs to know:
Prior to reporting on board, discuss work related matters with your
future supervisor. This includes work schedules, start/end times,
meal/smoke breaks, leave and overtime request procedures, timekeeping,
parking restrictions, performance expectations; organization
mission/vision/goals/objectives, training opportunities, travel
reimbursement, awards eligibility, and work assignments/priorities.
If you are relocating to Hawaii and would like a relocation/work mentor,
check with your supervisor for availability. A work mentor is someone
who can share knowledge and advice about office procedures, command
policies, local traffic, etc., and for relocating employees help with
information regarding housing, daycare, school districts,
colleges/universities, vehicle dealerships/service departments,
shopping, etc. Work mentors are also available for new local employees.
USPACFLT Headquarters complex is located at 250 Makalapa Drive, Pearl
Harbor, HI 96860, near the historical Arizona Memorial.
By now you should have received reporting instructions via email from
the USPACFLT Human Resources Office (HRO) Hawaii. This is the first stop
in your check-in process. Your reporting instructions include your HRO
point of contact along with their address, reporting time and location
map. The HRO Hawaii is located at 517 Russell Avenue, Bldg. 1, Suite
230, Pearl Harbor, HI. For more information, please call (808) 474-2174.
Please report to the location indicated by the HRO-Hawaii office with
After completing your check-in at HRO-Hawaii, your next stop will be the
USPACFLT Civilian Personnel Office, N1CP located at 250 Makalapa Drive,
Bldg. 250, 2nd Deck, Pearl Harbor, HI, 96860. HRO-HI will provide you a
map and phone numbers of the USPACFLT Civilian Personnel Office points
of contacts. Contact numbers: (808) 471-0459 or (808) 474-9605. The
USPACFLT Civilian Personnel Office will provide you with specific
on-boarding information and a check-in sheet.
Other important information provided below.
If you are a brand new employee, you will need to make certain benefit
elections in order to have coverage. Most of these elections are time
limited with only 31-60 days to complete a benefit election. Be sure to
make your elections within this initial window of opportunity, as future
opportunities to enroll are infrequent. To access the
Employee Benefits Information System (EBIS), go to Civilian
Benefits Information Center (CBIC) website at
https://www.secnav.navy.mil/donhr/Benefits/Pages/Default.aspx. Note: you will need to have your Common Access Card (CAC) prior to
accessing EBIS/CBIC website. If you have questions concerning your
benefits, please contact The Benefits Line at 1-888-320-2917 and choose
menu option #4 to speak with a Customer Service Representative (CSR).
CSRs are available from 7:30 a.m. – 7:30 p.m. Eastern time, Monday
through Friday, except on Federal Holidays. The TTY number for the deaf
and hard of hearing is 1-866-328-9889.
Don't hesitate to request assistance on work or quality of life matters.
The Department of Navy (DON) provides a comprehensive Civilian Employee
Assistance Program (CEAP). DONCEAP includes work/life benefits as
well as support for a variety of issues to include childcare, finances,
eldercare, identity theft, fitness/wellness, legal services, alcohol and
substance abuse, and more. Services are offered as a free benefit from
the DON to you and your family members, and are confidential within the
limits of the law. The DONCEAP phone number is 1-844-DONCEAP or
1-844-366-2327. Visit the DONCEAP website at
Login to MyPay at
to view, download and/or print your Leave and Earnings Statements. You
can also use MyPay to make withholdings and allotment changes.
Login to the Total Workforce Management Services (TWMS) system at
and MyBiz at
periodically to review your personal, pay, and position data. TWMS
Self-Service is also used to complete mandatory or required training
Access your electronic Official Personnel File (eOPF) at
periodically view, download or print documents that are stored in your
official civilian personnel file.
Go to https://www.tsp.gov/ and learn
about the Thrift Savings Plan (TSP) so you can take full
We are very pleased that you joined our team as a civilian employee of
the U.S. Pacific Fleet.